Our Story

AC Australia was founded by a group of HVAC professionals and home comfort enthusiasts who saw a gap in the Australian market. While there were plenty of places to buy air conditioners, there weren't many trusted resources offering unbiased, educational content to help homeowners make informed decisions. We set out to change that.

Our journey began in 2021 when our founder, after spending weeks researching air conditioners for his own Brisbane home, realised how confusing the process was. Technical specifications like BTU ratings, SEER values, and refrigerant types meant nothing to the average consumer. Manufacturer websites were full of marketing speak, and sales staff seemed more interested in commissions than finding the right fit. That frustration sparked the idea for AC Australia—a website built by Australians, for Australians, focused purely on education and honest advice.

What We Do

Every piece of content on AC Australia is researched and written by people who genuinely understand air conditioning systems. We spend countless hours analysing product specifications, reading through customer reviews on multiple platforms, consulting with licensed HVAC technicians, and testing systems ourselves when possible. We understand the unique challenges of Australian climate—from the tropical humidity of Queensland to the dry heat of the outback to the cold snaps of Tasmania.

Our team has hands-on experience with everything from basic portable air conditioners suitable for rental apartments to complex multi-zone ducted systems for large family homes. We know the difference between inverter and non-inverter compressors, understand why some units perform better in high humidity, and can explain why a 2.5kW unit might be perfect for one room but completely inadequate for another of the same size. This technical knowledge, combined with our commitment to plain-English explanations, sets us apart from generic product comparison sites.

Our Values

Independence First: We don't accept payments from manufacturers to feature their products prominently. Our recommendations are based solely on performance, reliability, and value for money. When we link to products on Amazon, we may earn a small commission, but this never influences our editorial content or rankings.

Australian Focus: We write specifically for Australian conditions and Australian consumers. Our guides account for local climate zones, Australian energy rating systems, local warranty considerations, and products actually available through Australian retailers. We use metric measurements, Australian pricing, and address concerns specific to our market.

Education Over Sales: Our primary goal is to educate, not to sell. We believe that informed consumers make better decisions, and we'd rather you read our guides and buy the perfect unit from any retailer than push you toward a suboptimal product just because we'd earn a commission. Many visitors use our resources to research and then purchase locally—and we're completely fine with that.

Our Expertise

Our team collectively brings over 25 years of experience in the HVAC industry, home improvement, and consumer product research. We include certified refrigeration mechanics who understand the technical aspects of cooling systems, energy efficiency consultants who can calculate running costs with precision, and experienced writers who know how to translate complex concepts into accessible content. We also maintain relationships with several independent HVAC contractors across Australia who provide real-world insights and help verify our technical accuracy.

We're constantly updating our knowledge to keep pace with the rapidly evolving air conditioning market. As new technologies emerge—from advanced inverter systems to smart home integration to more environmentally friendly refrigerants—we research them thoroughly before adding them to our guides. Our commitment is to be your most trusted source for air conditioning information in Australia.

Meet Our Team

The experts behind AC Australia

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James Mitchell

Founder & Lead Researcher

Former HVAC technician with 15 years of field experience. James leads our product research and technical verification processes.

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Sarah Chen

Senior Content Writer

Specialises in translating technical HVAC concepts into accessible guides. Sarah ensures our content is both accurate and easy to understand.

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Michael Torres

Energy Efficiency Analyst

Background in building science and sustainability. Michael focuses on energy ratings, running cost calculations, and environmental impact.